ITProFound Privacy Policy (Revised for Web + Mobile Apps)

Effective Date: Jan 1, 2026

This Privacy Policy explains how ITProFound Inc. (“we”, “us”, “our”) collects, uses, shares, and protects information when you use our website, mobile applications, APIs, and related services (“Services”). It applies to all applications developed by ITProFound including but not limited to MedaramJathara2026, AllHandsIn, RyderLink, eHOTL, and others.

1. Information We Collect

a) Personal Information You Provide

We may collect information you submit directly, including:

Name, email address, phone number

Profile details

Support requests or feedback

b) Automatically Collected Information

When you use our Services, we may automatically collect:

Device and version details

IP address and location (approximate)

Usage data (interactions, features used)

Crash reports and diagnostics

Advertiser identifiers (where applicable)

These help us improve the performance and stability of the Services.

c) Permissions You Grant

With your consent, apps may access:

Camera (for uploads)

Photos/media (when content is selected)

Location (for location-based features)

Contacts (only if needed and with explicit user permission)

Users can manage these permissions in device settings.

2. How We Use Your Information

We use data to:

Provide and personalize the Services

Improve functionality and user experience

Support and respond to user requests

Diagnose and fix problems

Meet legal obligations

ITProFound does not sell, rent, or trade personal data to third parties for marketing purposes.

3. Data Sharing & Third Parties

We may share information:

With the client or app owner (who controls the app)

With service providers (hosting, analytics, support)

To comply with legal requests

Third-party providers may collect additional information (e.g., analytics services), and they have their own privacy practices.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

Remember preferences

Analyze site usage

Support security

You may control cookies through your browser or device settings.

5. Analytics and SDKs

Mobile apps may include analytics or crash reporting modules (e.g., Firebase, Google Analytics). These collect usage information such as screen views, session length, and errors to help improve the app. None collect personal information without explicit user consent.

6. Push Notifications

If you enable notifications, we may send alerts related to the app’s functionality (e.g., updates, advisories). You can disable these in device settings.

7. Children’s Privacy

Our Services are not directed to children under 13 (or the applicable age limit in your jurisdiction). We do not knowingly collect personal data from children without parental consent.

8. Data Retention

We keep your data only as long as needed to provide the Services, comply with legal obligations, or fulfill legitimate business purposes. Data retention periods vary by app and client requirements.

9. International Users

If you access the Services from outside the U.S. or India, your data may be transferred to servers located in other countries and used in accordance with this policy.

10. Your Rights

You may have rights under applicable law to:

Access your personal information

Correct inaccurate data

Request deletion (subject to legal and contractual requirements)

For app data, contact the owner of the app (client) or the support contact in the App.

11. Security

We use reasonable safeguards to protect data, but no system can be guaranteed completely secure.

12. Changes to This Policy

We may update this policy. The revised version will be effective when posted.

13. Contact Us

ITProFound Inc.
Email: info@itprofound.com

📌 App Store & Play Store Notices (Optional Sections)

App Privacy Label

We may collect user data as described above. For detailed categories, refer to the App Store privacy label or Play Store metadata.

Client Ownership if published by the Client:

For mobile applications developed by ITProFound, the client or app owner retains ownership and control over user data. ITProFound acts as a service provider.

Built for Clients and published by ITProFound

For mobile applications developed by ITProFound for  the client, ITProFound retains ownership and control over user data.

14. SMS For Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

15. Types of SMS Communications
Upon consenting to receive text messages from ITProFound, you may receive communications related to the services you opted. Please note that standard messaging disclosures apply.

Secure Login information as MFA process

Appointment

Follow-up messages

Billing inquiries

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

16. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

17. Potential Fees for SMS Messaging

Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.

18. Opt-In Method

You may opt in to receive SMS messages from ITProFound in the following ways (please correct it to the consent method that you will be using):

By submitting an online form

Verbally, during a conversation

By filling out a paper form

19. Opt-out

Customers can opt-out of SMS messaging from [Company Name] by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.

20. Standard Messaging DisclosuresMessage and data rates may apply. 2-5 per customer

Standard messaging rates will be charged by your mobile service provider.

You can opt out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.

For assistance, text "HELP" to 651.252.1593 or visit our https://itprofound.com/privacy